F A Q' s
Q. What is your return policy on Intimates?
Panty garments and hosiery are not eligible for
a refund under any circumstances except for
product defects and then only for an exchange.
All items must be new, clean and unworn with all tags attached.
All items must be returned in original packaging.
No refund will be given if returned item has been
worn or damaged.
Items being returned must be received by Vonde Intimates
within 10 Business Days of receiving the product.
Q. What if I'm in between sizes?
If the size chart shows you're in between sizes, we recommend
going with the larger size.
Q. What does size S/M or 1X/2X mean?
Some items are adjustable or elastic enough that they come in combined sizes. For example, an item might say it's available in two sizes, S/M and M/L, or it might say 1X/2X and 3X/4X. This means, for example, that a size S/M will fit you if you are either a S or M as shown in the size chart. Likewise, a size M/L will fit you
if you wear a M or L, as shown in the size chart.
Q. What does "One Size Fit Most" mean?
These items are usually made with stretchable material and/or come with adjustable straps making them capable of fitting an array of body shapes and sizes. If you are at either end of the size ranges above, particularly at the upper end, then you may want to avoid the "one size" styles.
Panty garments and hosiery are not eligible for
a refund under any circumstances except for
product defects and then only for an exchange.
All items must be new, clean and unworn with all tags attached.
All items must be returned in original packaging.
No refund will be given if returned item has been
worn or damaged.
Items being returned must be received by Vonde Intimates
within 10 Business Days of receiving the product.
Q. What if I'm in between sizes?
If the size chart shows you're in between sizes, we recommend
going with the larger size.
Q. What does size S/M or 1X/2X mean?
Some items are adjustable or elastic enough that they come in combined sizes. For example, an item might say it's available in two sizes, S/M and M/L, or it might say 1X/2X and 3X/4X. This means, for example, that a size S/M will fit you if you are either a S or M as shown in the size chart. Likewise, a size M/L will fit you
if you wear a M or L, as shown in the size chart.
Q. What does "One Size Fit Most" mean?
These items are usually made with stretchable material and/or come with adjustable straps making them capable of fitting an array of body shapes and sizes. If you are at either end of the size ranges above, particularly at the upper end, then you may want to avoid the "one size" styles.